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Refund Policy

Refund Policy

  • We accept returns within 30 days of purchase.

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • To initiate a return, please email us at jmafani@yahoo.com with your order number and reason for return.

  • Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

  • If your return is approved, we will initiate a refund to your original method of payment.

  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

  • Shipping costs are non-refundable.

  • If you have any questions or concerns about your return, please contact us at jmafani@yahoo.com.

Contact

www.theokeygifts.com

402-812-0918

1299 Farnam Street Suite 323 Omaha Nebraska 68102  

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